Poolparthub | Return portal
1 Find your order
2 Pick items
3 Confirm

Start a return

Enter your order number and the email you used at checkout — we'll pull up your order so you can pick what you want to send back.

Return window: 14 days from delivery. We review every case manually, so send us your request even if you're close to the deadline.
Unused items only. Products need to be in their original condition and packaging. If an item was installed or used, contact us first — we may not be able to accept it.
Look for "Order #…" in the subject of your confirmation email.
The address you used to place the order.